Privacy Policy

At Humans of Code, operated by HOC Techlabs LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (name, email address, password)
• Enroll in a Goal or course
• Make a purchase (payment information via secure third-party processors)
• Contact us for support
• Submit content (questions, feedback, code submissions)
• Use our Career Tools (resume content, LinkedIn profile information, GitHub username)

1.2 Automatically Collected Information

When you access our Services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Learning progress and performance data
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Information from Third Parties

If you sign in using Google OAuth, we receive basic profile information (name, email address, profile picture) from your Google account.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Services
• Process your transactions and send related information
• Track your learning progress and provide readiness assessments
• Deliver personalized learning experiences and recommendations
• Provide AI-powered doubt resolution
• Send you course updates, announcements, and marketing communications (you can opt out)
• Respond to your inquiries and support requests
• Improve our Services and develop new features
• Detect and prevent fraud and abuse
• Comply with legal obligations

3. AI and Learning Analytics

Our Services use artificial intelligence to:

• Track your understanding of concepts based on your interactions
• Provide personalized doubt resolution
• Assess your job-readiness for specific career goals
• Generate learning insights and recommendations

This processing is based on your learning activity, quiz responses, and project submissions. Your learning data is used to improve our AI models and Services.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who help us operate our Services:

• Cloud hosting providers (AWS, MongoDB Atlas)
• Payment processors (Razorpay, Stripe)
• Email service providers
• Analytics providers (Google Analytics)
• Advertising partners (Google Adsense for Pico)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities.

4.3 Business Transfers

If HOC Techlabs LLP is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. If you close your account, we may retain certain information for legal, regulatory, or legitimate business purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password storage (bcrypt hashing)
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing emails (click the unsubscribe link)
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our Services are intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. The "Last updated" date at the top of this policy reflects the most recent changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: