FAQ

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color or type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

You can show up to 30 colors at a time and program up to 90 lights of each color. For example, you can program 90 red, 15 orange, 1 purple, 5 white, etc. The key is to not program more than 90 per color and you can do up to 30 different colors in each pattern created.

With RGB lights pure white is using a combination of red, green and blue to create the color. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting to see what the white hue looks like on your home.

You can rename a save pattern by simply connecting to Trimlight app, press enter, then click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on pattern you would like to rename and you will see an option appear to rename or delete the pattern.

Yes, our app includes a warm white preset on the custom color palette screen. You can also create various white shades. We suggest stepping outside to see how the color looks on your home in real-time as you design your ideal white.

Yes you can, but we recommend not overlapping your daily timer with a calendar event. For example, you can create a calendar event for a holiday and set that to run from 7pm to 11pm. Then you could set a daily timer to come on from 11:01pm to midnight or even to 5am. As long as the timers to not overlap they will work correctly.

You can save up to 60 patterns in the Trimlight app. Once you go over that, you will receive a message that you have exceeded your pattern limit. At that point simply click on clock icon at bottom right. From there you will see a list of all current patterns. Swipe left on patterns you would like to delete and you will see an option appear to rename or delete the pattern.

Trimlight’s patented channel system is designed to match the color of the roofline, blending in seamlessly to hide the wires from view. They lock the lights securely in place and they are hardly noticeable during the day.

Trimlight offers three different bulb options. Our classic bulb has 1 LED and our 3L bulb has 3 bright LEDs and is as bright as our commercial bulb.

Trimlight bulbs protrude a 3/8" below the channel, providing a timeless holiday glow that radiates vividly from more angles at night, outshining puck-shaped or rectangle-shaped bulbs.

Trimlight stands out for its innovative designs and commitment to reducing energy consumption. The latest addition to our lineup, the Trimlight 3L, represents the pinnacle of this effort, consuming just .9 watts of energy per bulb. On the other hand, the Trimlight Classic, a revered model known for its reliability and efficiency, uses a mere .6 watts of energy per bulb. Both models exemplify Trimlight's commitment to providing cost-effective, energy-efficient lighting solutions that don’t compromise on quality or performance. Trimlight offers the perfect blend of power, efficiency, and elegance.

Trimlight is proud to be the first to introduce permanent, programmable, color-changing holiday and all occasion lighting. Our journey in the permanent LED trim lighting industry began in 2010.

Trimlight stands out in the industry not just for its superior quality, but for the unwavering confidence we have in our products—an assurance we pass directly to you through our unparalleled lifetime product warranty. This isn't a decision we've made lightly. It's the result of rigorous testing, continuous innovation, and an unyielding commitment to excellence. We believe that when you choose Trimlight, you're investing in a solution that's designed to last a lifetime, not just through the seasons.

Consider the common industry practice—many companies boast about the longevity of their products, claiming their bulbs can last more than 50,000 hours. Yet, when it comes to backing these claims with a lifetime product warranty, they hesitate. This hesitation speaks volumes. It often reveals a lack of confidence in the longevity and durability of their offerings. So, you have to ask yourself, why invest in a product that even its makers aren't willing to stand behind indefinitely?

Trimlight is different. We don't just claim our products are reliable; we prove it. Our lifetime product warranty is a testament to our confidence in the quality and durability of our products. It's an assurance that we are not only invested in the craftsmanship of what we sell but also in the satisfaction and peace of mind of our customers. When we say our products are built to last, we mean it.

By choosing Trimlight, you're not just getting a product; you're getting a partner committed to your satisfaction through the life of your product on up to 50,000 hours of usage. We don't believe in shortcuts or compromises when it comes to quality. That's why our products come with a guarantee that's as enduring as their performance. In a market filled with fleeting guarantees, Trimlight shines brighter, offering the peace of mind that only a lifetime product warranty can provide.

Trimlight typically needs prior approval from HOAs. We have found Trimlight is widely accepted by most HOAs once a meeting has been established with committee leaders to show how the Trimlight system works; that it is hidden during the day, programmable for specific holidays and there are assurances that any repairs or maintenance issues will be resolved in a timely manner.

Typically the Trimlight control box is mounted on an interior wall inside a garage or under a carport. The Trimlight system simply plugs into a regular outlet.

Trimlight pricing varies depending on what part of the country you live in, specific pricing can be provided by local dealers in your area. Trimlight is very cost effective considering the system comes with a lifetime product warranty and will last for decades.

When you opt for Trimlight, a maintenance-free, worry-free experience is waiting for you. Should you need a bulb replaced, a new controller, or you require any product warranty work, simply contact the dealer who completed your installation.

Should a bulb stop working, please reach out to the dealer that provided you your installation for a hassle-free replacement. Rest assured, your bulb is safeguarded by a product warranty on up 50,000 hours of light use. All dealers have a minimum 1-year labor warranty. Please reach out to your dealer to find out their labor warranty.

Trimlight HQ is the manufacturer of your lighting system and is not responsible for installation, support, or repairs. These services are provided exclusively by your local dealer, who operates as an independent business and is not affiliated with Trimlight HQ.

Trimlight is expertly positioned beneath the soffit of your residence, safeguarded by a specially designed channel for optimal protection.

We at Trimlight emphasize the importance of leaving your gutters and drip edge untouched. These critical elements are key to ensuring efficient water flow and safeguarding your home against water-related issues. Maintaining the integrity of your gutters and drip edge is paramount to preventing undesirable leaks and accumulation of water around your property.

While a selection of Trimlight dealers might provide DIY kits, it's important to note that choosing this path will nullify your lifetime product warranty, given that the product isn't professionally installed by an authorized Trimlight dealer.

The yearly expense for having professionals install and remove traditional holiday or Christmas lights can vary greatly – expect to spend anywhere from $300 to over $1,000. This fluctuation depends on the size of your property and the intricacy of your festive setup. It's also worth considering that these conventional lights typically only brighten up your home during the holiday season. On the other hand, Trimlight offers a versatile lighting solution that can be enjoyed year-round, for any occasion.

Typically, the installation process is completed within a single day. However, for larger homes or commercial spaces, the setup may span over multiple days.

Trimlight HQ is the manufacturer of your lighting system and is not responsible for installation, support, or repairs. These services are provided exclusively by your local dealer, who operates as an independent business and is not affiliated with Trimlight HQ.

That said, Trimlight HQ supplies replacement products to your dealer for warranty claims involving equipment malfunction due to manufacturer defects. This warranty does not cover issues related to network connectivity, use of the mobile application, improper programming, or other misunderstandings regarding app functionality.