Keeping Your Systems online

Our services provide tailored solutions that minimize downtime and maximize operational efficiency, ensuring our clients are always supported and their products are properly maintained to last.

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Nationwide Support You Can Count On 24/7/365

At Hyper, we deliver more than high-quality products. We deliver confidence. Our process-driven approach ensures challenges are resolved quickly and reliably, with services that match the quality of our builds. When support is needed, you can trust Hyper to be there every step of the way.

  • Service Network
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  • Startup and Commissioning Services

    Our start-up and commissioning services prioritize safety and attention to detail at every stage. With expert equipment start-up, we ensure your equipment is operational and performing to specification day one. An extended warranty covering parts and labor protects your investment, with selectable service response times that match your Service Level Agreements. All delivered with clear communication and precise execution, building trust with every engagement.

  • Operational Services

    Our operational services are built to sustain peak performance with simplicity and reliability. Comprehensive parts and labor coverage removes the need for extra maintenance visits, while our proactive planning and precise execution ensure uninterrupted performance. With Hyper, you can count on 100% uptime, 100% of the time.

Services That Deliver Confidence

  • Construction Contract
    Full damage coverage during installation protects your equipment throughout the build process.
  • Start-up Verification
    On-site installation review and verification ensures every unit meets Hyper’s standards before going live.
  • Commissioning Support
    Stand-by support during all phases of commissioning makes sure systems are tested, validated, and ready to perform.
  • Extended Warranty
    When purchased with equipment, our extended warranty covers 100% of parts and labor for lasting protection and peace of mind.
  • Contracts
    Comprehensive parts and labor coverage included, with no preventive maintenance visits required - simplifying support while maximizing reliability.

From Delivery to Decommission

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  • Delivery

    Delivery

    Coordinate secure, on-time delivery from satellite to customer.

  • Installation

    Installation

    Comprehensive on-site installation review and verification.

  • Operation

    Operation

    Low cost, 100% coverage for parts and labor, and no PMs required.

  • Optimization

    Optimization

    Stand-by services support during all levels of CX.

  • Renew

    Renew

    Services designed to match the scope of your investment.

  • Product End of Life

    Product End of Life

    Ensure a smooth transition with disposal, recycling, and scalable upgrade solutions.

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