BBB Institute for Marketplace Trust

Sign up to receive Saluting Trust, a monthly newsletter for our military, veterans, and their families! Our latest issue shares resources from the Federal Trade Commission, the U.S. Department of Veterans Affairs VSAFE program, as well as the Better Business Bureau. Read more below, and scroll down to subscribe: https://lnkd.in/eEAvUGpU

It's ID Theft Awareness Week! The Federal Trade Commission recommends a simple step - FREEZE YOUR CREDIT 🥶 Below is a short video we can all share with our loved ones. Stay safe! https://lnkd.in/euXSgDuD

Congratulations to Amazon and Tripadvisor on this victory! "For businesses, this case reinforces a critical principle—authentic customer feedback is a key valuable asset. Transparency and authenticity aren't just compliance issues—they're competitive advantages." We couldn't agree more.

This year, we’ve worked together to empower consumers, strengthen businesses, and reinforce the foundation of trust in our marketplace. We look forward continuing this important work together in the new year. Warm holiday wishes from BBB Institute! #BBBInstitute #TrustInAction #HolidaySeason

We’re excited to launch the BBB Breakthrough Small Business Accelerator in two new markets—Better Business Bureau Atlanta & NE Georgia and BBB of Southeast Tennessee & Northwest Georgia! Leaders from both regions came together in Atlanta last week for our Train the Trainer kickoff event, marking the beginning of an exciting new chapter for small businesses in these communities. The BBB Breakthrough Accelerator tackles one of the nation’s most persistent economic challenges: small business survival. This 12-week transformational program provides entrepreneurs with expert-led training, mentorship, practical tools, and meaningful connections designed to help them build resilient, thriving businesses. This incredible program was developed by BBB Pacific Southwest, Central & Inland California. The impact starts now! #BBB #BBBBreakthrough #SmallBusiness #Entrepreneurship #Atlanta #Chattanooga Special thanks to Samantha Scholl and Matthew Fehling.

Greetings from the Global Anti-Scam Summit (GASS)! 🌍 We’re excited to have our own Melissa Lanning and Joan Giovanni representing us alongside an inspiring community of global fraud fighters that includes Abigail Bishop - Travis Moseley - Nicole Smith. Huge kudos to the Global Anti-Scam Alliance (GASA) for hosting yet another impactful and energizing event. The insights, collaboration, and shared commitment here are exactly what drive real progress in the fight against scams. Let’s keep pushing the mission forward!

🔍 US Amazon Scam Trends Alert Employment scams impersonating Amazon recruiters are on the rise. Scammers are offering fake job opportunities and asking for payments for “resume reviews” or “training materials.” 💡 Remember: Legit Amazon roles are only posted on www.amazon.jobs. If someone contacts you unexpectedly or asks for money, it’s a scam. Learn more: https://lnkd.in/eJqaaRwg

Warm Thanksgiving Wishes from the BBB Institute for Marketplace Trust! 🍂🦃 Today, we’re reflecting with gratitude on everyone who supports and engages with us. From our supporters and partners to the broader community we serve, your trust and connection inspire us every day. We wish you a meaningful and peaceful holiday filled with gratitude, kindness, and good company. #Thanksgiving #Grateful

We’re helping Military Family Advisory Network get the word out: the Military Family 360 Survey is now open. This is the nation’s largest independent study of military families—and your experiences directly shape the programs families rely on, especially in times of crisis. MFAN hit pause on outreach during the shutdown so they could focus on getting groceries to families who weren’t being paid. Now that there’s some breathing room, it’s time to rebuild momentum—and they could really use our help. How you can support today: 🔹 Take the survey: www.milfam360.org 🔹 Share it in your group chats, FRGs, spouse clubs, and military Facebook groups More than 51,000 families turned to MFAN during the shutdown. Their ability to respond so quickly came from insights gathered in past 360 Surveys. Your voice matters. If you are part of the military community and haven’t taken the survey yet, you can do it here: www.milfam360.org

Your “grandson” is in jail and needs gift card codes for bail? ⚠️ Scammers will call and pose as your loved ones! If you’re pressured to give gift card codes, it’s a scam! BE LIKE SUE: KNOW the signs of gift card scams. 📢 Learn more at BBB.org/GiftCardScams #GiftCardScams @BBB_Institute