Privacy Notice
Thank you for using Sendbird!
Last updated: February 5, 2026
Sendbird, Inc., inclusive of our wholly owned subsidiaries, (“Sendbird,” “Company,” “us,” “we,” or “our”), provides a platform to allow our customers to engage and converse with their end users through chat, voice and video. This Privacy Notice (“Privacy Notice”) is designed to help you understand how we collect, use, process, and disclose your personal information and to help you understand and exercise your privacy rights under applicable law (“Law”).
Scope and updates to this Privacy Notice
Personal information we collect
How we use your personal information
How we disclose your personal information
Your privacy choices and rights
Security of your information
International data transfers
Retention of personal information
Supplemental notice for California residents
Supplemental notice for residents of the European Economic Area, Switzerland, and the United Kingdom (“EEA+”)
Third-party websites or applications
What data does Sendbird SDK potentially collect?
Contact us
Sendbird, Inc.
100 S Ellsworth Ave, Suite 900
San Mateo, CA 94401
USA
Chief Privacy Officer (CPO)
Name: Brandon Jeon
Email: privacy@sendbird.com
Personal Information Protection Department: Information Security Team
Email: privacy@sendbird.com